Solution seeking is the third step in a collaborative problem-solving process. After developing a mutual understanding of the problem and each other's perspectives, this phase focuses on transforming emerging ideas into concrete, actionable solutions with clear accountability measures.

What’s Required for Solution Seeking

To effectively engage in solution seeking, participants should cultivate:

• Humility To remain open to others' ideas
• Patience Throughout the iterative process
• Critical Thinking - For evaluating potential solutions
• Flexibility To adapt as needed during implementation

The Solution Seeking Process

1. Problem Restatement

• Clearly articulate the problem as understood by all parties
• Incorporate mutual understanding gained during previous stages
• Ask if the restatement sounds right to all involved
• Confirm understanding to ensure everyone feels heard and is committed to moving forward

2. Brainstorming Solutions

• Engage all parties in generating potential solutions
• Ask if they can think of good approaches to address the problem
• Encourage diverse perspectives and creative thinking
• Consider various approaches without immediate judgment

3. Refining Solutions

A good solution should have these key characteristics: